gbaji Terms and Conditions
Please read these terms carefully before using the gbaji platform. This document is a legal agreement between you and gbaji.
Introduction and Applicability
These Terms and Conditions ("Terms") govern the use of the gbaji platform and all its services. By accessing the gbaji website, registering an account, or participating in any game or betting activity, you are considered to have automatically agreed to these Terms.
gbaji is an entertainment-based online gaming platform that offers cricket betting, slot games, live casino, fishing games, and many other gaming experiences for users in Bangladesh. These Terms are written in English so that all Bangladeshi users can easily understand them.
gbaji reserves the right to change or amend these Terms at any time. If you continue using the platform after any changes, you will be considered to have agreed to the updated Terms. We therefore recommend visiting this page regularly.
Account Registration and Eligibility
To open an account on gbaji and enjoy the platform's services, the following eligibility requirements must be met:
Age Requirement
Applicants must be at least 21 years of age. If the information provided at the time of registration is found to be inaccurate, the account may be suspended or terminated at any time.
One Person One Account
Each individual may open only one account. Creating multiple accounts under the same person's name, or using the same device, IP address, or banking details for multiple accounts, is strictly prohibited. Violation of this rule will result in all associated accounts being closed, and funds held may be forfeited.
Providing Accurate Information
At the time of registration, you must provide your real name, accurate contact details, and valid payment method information. Providing any false or misleading information may result in account termination.
Identity Verification (KYC)
gbaji reserves the right to verify a user's identity at any time. A national identity card, passport, or other documents may be requested before processing a withdrawal or to ensure account security.
Use a strong password to keep your account secure and do not share it with anyone. If there is any unauthorized access to your account, notify the gbaji support team immediately.
Deposit, Withdrawal and Payment Policy
Popular Bangladeshi payment methods can be used for financial transactions on gbaji. We support the following methods for safe and fast transactions: bKash, Nagad, Rocket, and bank transfer.
Deposit Terms
- The minimum deposit amount for each payment method is ৳500.
- Only deposit from a payment account registered in your own name. Deposits through third parties are prohibited.
- Once a deposit is completed, the balance is usually credited to your account within a few minutes.
- If you have any issues with a transaction, contact support via live chat.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests are generally processed within 5 to 30 minutes.
- The payment method and account holder name must match for withdrawals.
- Large withdrawals may be held if KYC verification has not been completed.
- Withdrawal is not possible if the wagering requirement on any active bonus has not been completed.
Bonuses and Promotional Offers
gbaji provides various bonuses and promotional offers. All bonuses are given under specific conditions and compliance with these conditions is mandatory.
Welcome Bonus
When you open an account on gbaji for the first time, you will receive a 100% bonus on your first deposit, up to a maximum of ৳15,000. To become eligible to withdraw this bonus, the combined total of the deposit and bonus must be wagered 10 times (wagering requirement).
General Bonus Terms
- Each bonus has its own validity period and wagering conditions.
- While one bonus is active, another bonus generally cannot be activated.
- Withdrawal is not allowed if the wagering on bets placed with the bonus balance has not been completed.
- If an attempt is made to claim a bonus through any improper strategy or pattern, the bonus will be cancelled.
- gbaji reserves the right to change or withdraw any bonus offer at any time.
VIP Program
gbaji's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can advance to higher tiers through continued activity and active participation on the platform. A weekly cashback benefit is provided at each tier.
Prohibited Activities and Code of Conduct
The following activities are strictly prohibited in the interest of the fair operation of the gbaji platform and the safety of all users:
- Any attempt to influence game outcomes through fraud, deception, or manipulation.
- Playing games using automated software, bots, or any technical advantage.
- Using the platform for money laundering or any illegal financial activity.
- Improperly claiming bonuses through multiple accounts.
- Attempting to access another user's account without permission.
- Harassing or disrespectful behaviour toward other users on the platform.
- Attempting to breach or undermine gbaji's technical security systems.
- Spreading false information or making misleading claims in gbaji's name.
Dispute Resolution and Limitation of Liability
Dispute Resolution Process
If you have a complaint regarding any transaction, game result, or service, first contact gbaji's 24/7 live chat support or send the details to [email protected]. Our support team will review the matter and try to provide a resolution as quickly as possible.
Bets or game results that have already been settled are generally not changed; however, if evidence of a technical error is found, gbaji reserves the right to review the decision.
Limitation of Liability
gbaji is an entertainment platform. Any financial loss resulting from participation in gaming activities is the user's own responsibility. gbaji will not be liable for any direct or indirect loss, such as:
- If a game or bet is affected due to an internet connection failure.
- In the event of a delay or failure in a third-party payment service.
- If account information is compromised due to the user's own negligence.
- Due to unexpected technical issues or server downtime.
Privacy and Data Protection
gbaji gives the highest priority to the security of your personal information. Data collected during registration and use of the platform is stored through strict security measures.
What Information Is Collected
- Personal identity information provided at the time of registration.
- Financial transaction details and payment method information.
- Platform usage patterns and gaming activity records.
- Device and technical information (IP address, browser type).
Use of Information
- For account management and identity verification.
- To process financial transactions and ensure security.
- To provide a customized gaming experience.
- To fulfil applicable legal obligations.
We do not sell or transfer personal information to third parties without your consent. For more details, please read our Privacy Policy.
Responsible Gaming Commitment
gbaji always believes in promoting a responsible gaming culture. We want every one of our users to enjoy the platform in a healthy and controlled manner.
Self-Control Features
- Users can set their own daily, weekly, or monthly deposit limits.
- If needed, a request can be made to suspend the account for a set period of time (Self-exclusion).
- Support is available at any time via live chat.
To learn more about responsible gaming and for support, visit our Responsible Gaming page.
Account Suspension and Closure
Closure by the User
You may close your gbaji account at any time. Before closing your account, make sure to complete all active bonus conditions and withdraw your available balance. A closure request submitted to support is generally processed within 24 hours.
Suspension or Closure by gbaji
gbaji may suspend or close an account without prior notice in any of the following circumstances:
- If a clear breach of these Terms is proven.
- If fraud or manipulation is suspected.
- If there is a failure to cooperate with KYC verification.
- If money laundering is suspected or required in connection with a related investigation.
- If use of the account by a minor is confirmed.
Miscellaneous Provisions and Conclusion
Entire Agreement
These Terms, together with gbaji's Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between the user and gbaji. Any prior oral or written understanding is replaced by these Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, all other provisions will remain fully in effect.
Assignment of Rights
The user may not assign any of their rights or obligations under this agreement to a third party without the prior written consent of gbaji.
Contact
If you have any questions or comments about these Terms, please contact us through our support channels:
- Email: [email protected]
- Live Chat: 24/7 support available in English