gbaji Privacy Policy
Your personal information is completely safe with us — learn how gbaji collects, stores, and protects your data.
Introduction and Scope
gbaji ("we", "us", or "the platform") provides a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes in detail the nature, purpose, processing methods, and protection of information collected from you through our website gbaji.cam.
This Policy applies to all individuals who register on or use the gbaji platform. By using our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our platform.
What Information We Collect
We collect certain types of information to ensure a smooth and secure experience on the gbaji platform. A detailed description of the information collected is provided below:
2.1 Personal Information Provided Directly
Information you provide directly when registering or using the service:
- Full name and date of birth (for age verification — only users aged 21 or above may use the service)
- Email address and mobile number
- Residential address (where required)
- National ID or passport number (where identity verification is needed)
- Payment information — bKash, Nagad, Rocket, or bank account details
- Security question answers and account PIN
2.2 Technical Information Collected Automatically
When you visit our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type, version, and operating system
- Pages visited, click history, and time spent on the platform
- Data collected through cookies and similar tracking technologies
- Internet connection information and network details
2.3 Transaction and Gaming Activity Information
- Deposit and withdrawal history (amount, date, and method)
- Gaming history — list of games played, bets, and results
- Bonus and promotion-related activity
- Customer support communication history
Why We Use Your Information
gbaji uses your personal information only for the specific purposes described below. We do not sell or transfer your information to any third party without your consent.
3.1 Service Delivery and Operations
- Account creation, verification, and management
- Transaction processing — confirming deposits and withdrawals
- Delivering bonuses, promotions, and VIP rewards
- Customer support — 24/7 live chat in Bengali
3.2 Security and Safety
- Prevention of fraud, money laundering, and unauthorized access
- User age and identity verification (KYC process)
- Monitoring gaming behavior to ensure responsible gaming
- Detecting suspicious activity to protect accounts
3.3 Service Improvement and Personalization
- Providing game recommendations based on your preferences
- Improving platform performance and user experience
- Identifying and resolving technical issues
- Sending you relevant offers and promotions (with your consent)
Data Storage and Security
gbaji gives the highest priority to your privacy and data protection. We keep your information secure using international-standard SSL encryption and security technologies.
4.1 Technical Security Measures
- 256-bit SSL encryption used for all data transfers
- Collected data stored on secure, encrypted servers
- Regular security audits and vulnerability assessments
- Two-Factor Authentication support
- Firewall and anti-intrusion systems to prevent unauthorized access
4.2 Data Retention Period
Your information is retained for as long as your account remains active with us. Even after account closure, certain information may be retained for a specified period due to legal obligations, dispute resolution, or security reasons. Once the purpose for retaining such information has been fulfilled, it is securely deleted.
Sharing Information with Third Parties
gbaji does not sell your personal information to any third party. However, your information may be shared with specific parties in the limited circumstances below:
5.1 Service Partners
Only necessary information is shared with trusted service providers who assist in operating our platform — such as payment processors (bKash, Nagad, Rocket), technology providers, and game suppliers. These partners are required to comply with our privacy standards.
5.2 Legal Requirements
Your information may be disclosed to relevant authorities in order to comply with court orders, government directives, or applicable legal obligations. In such cases, we provide only the information that is legally required.
5.3 Corporate Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new operating entity. In such circumstances, we will provide you with advance notice and inform you of the new privacy policy.
Cookies and Tracking Technologies
The gbaji platform uses cookies and similar tracking technologies. These are small data files stored in your browser that improve your experience on the platform.
6.1 Types of Cookies
- Essential Cookies: Required for the platform's core functions — maintaining login sessions and security verification. These cannot be disabled.
- Functionality Cookies: Help remember your preferences such as language selection and account settings.
- Analytics Cookies: Collect platform usage statistics and are used to improve the quality of the service.
- Marketing Cookies: Used to show you relevant promotions based on your interests (with your consent).
6.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features. Essential cookies are always active because the service cannot be provided without them.
Your Rights and Choices
gbaji believes you should have full control over your own personal information. To that end, we provide you with the following rights:
7.1 Right to Access and Review Information
You may request to view and verify the personal information stored in your account at any time. We will provide that information to you within a reasonable time.
7.2 Right to Correct Information
If any information stored about you is inaccurate or incomplete, you may request that it be corrected. We will complete the correction as soon as possible after receiving your request.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations, ongoing disputes, or service requirements.
7.4 Right to Opt Out of Marketing Communications
You may request to stop receiving promotional emails or messages at any time. To do so, contact our support team or use the "Unsubscribe" link in any email.
7.5 Right to Close Your Account
You may request to close your gbaji account at any time. Before closure, all active bets, withdrawable balances, and bonuses must be settled. Even after account closure, certain information will be retained for a specified period as required by law.
Protection of Minors
gbaji strictly prohibits use of the platform by anyone under the age of 21. We ensure the protection of minors through the following measures:
- Mandatory age verification at registration — date of birth and ID are required
- Transactions held pending until identity and age are confirmed through the KYC process
- Immediate closure of any account identified as belonging to a minor
- No deliberate collection of personal information from minors
Our Responsibility in Case of a Data Breach
If your personal information is compromised for any reason, we will take the following steps:
- Notify affected users as soon as possible after the breach is detected
- Transparently disclose the nature of the breach, its potential impact, and the remedial measures taken
- Take immediate technical action to prevent further harm
- Notify the relevant authorities if required
- Review and strengthen security measures to prevent similar incidents in the future
Changes to the Privacy Policy
gbaji reserves the right to update this Privacy Policy from time to time. If any significant change is made to the Policy, we will:
- Send a notice to your registered email at least 30 days before the change takes effect
- Display a clear notice on the platform
- Update the date of the revised policy at the top of this page
Continued use of the platform after any changes will be considered acceptance of the updated Policy terms. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy and support team is always ready to assist you.
To learn more about us or read details about our services, visit the About Us page or check the FAQ section.
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