🛡 Safe Gaming

gbaji Responsible Gaming — Your safety is our priority

Play with enjoyment and within your limits. gbaji is always by your side — to ensure safe, healthy and informed gaming.

21+ — This platform is only for users aged 21 and above. Access by minors is strictly prohibited.

Our Commitment

gbaji believes that online gaming is a form of entertainment — not an alternative source of income. Millions of people enjoy cricket betting, slots, live casino and fishing games on our platform. Maintaining a safe and responsible gaming environment for all of them is our highest priority.

Responsible gaming means staying aware of your own capacity and limits, and not letting entertainment turn into addiction. gbaji provides a range of effective tools and support for this purpose, which you can use at any time.

Remember: Gambling is not a solution to financial problems. Never play with borrowed money or funds set aside for emergencies. If you feel that gaming is going beyond your control, contact our support team immediately.

We want you to play in good health, by your own choice and within your budget. gbaji's responsible gaming policy ensures a safe and enjoyable experience for every player who follows it.

Key Responsible Gaming Tools

gbaji offers these tools to help you stay informed and safe.

Age Verification

gbaji strictly follows a 21+ age policy. Age is verified during registration and minors are not allowed to create an account.

21+ Policy

Setting Deposit Limits

You can set a daily, weekly or monthly deposit limit. Once a limit is set, lowering it takes effect immediately, but increasing it requires a cooling-off period.

Budget Control

Time Limits and Time-Out

You can apply a time-out on your account for a set period — from 24 hours up to a few weeks. During this time you will not be able to log in.

Take a Break

Self-Exclusion

If you feel that gaming is becoming an addiction, you can use the self-exclusion feature to close your account for a long period or permanently. The support team will assist you through this process.

Long-Term Protection

Reality Check Alerts

You will receive reminders about your session time and spending at regular intervals. These alerts keep you aware of your actual situation and encourage you to take a break when needed.

Awareness

24/7 Bengali Support

Our trained support team is available around the clock, 24 hours a day, in Bengali. Contact us via live chat for any concern or issue — no judgment, only support.

Round-the-Clock Support

How to tell if there is a problem?

Problem gambling often starts gradually. Ask yourself the questions below. If the answer to several of them is "yes", use the responsible gaming tools or speak to support.

  • Are you spending more than your budget and feeling regret afterwards?
  • Are you continuing to play to "win back" money you have lost?
  • Are you hiding your gaming from family or friends?
  • Are you borrowing money or using emergency funds to play?
  • Do you feel restless or irritable when you cannot play?
  • Are you prioritising gaming over work, studies or family responsibilities?
  • Have you tried to stop playing and failed?

If any of the above applies to you, please contact our live chat immediately. Our team will assist you with complete confidentiality.

How to Set Limits

Accessing responsible gaming tools on gbaji is straightforward. Follow the steps below.

1

Log In to Your Account

Log in to your gbaji account and go to your profile settings. Look for the "Responsible Gaming" section there.

2

Set a Deposit Limit

Set a daily, weekly or monthly deposit limit. For example, a maximum of ৳2,000 per day or a maximum of ৳5,000 per week. You will not be allowed to exceed this limit.

3

Enable a Session Time Limit

Set a maximum time limit for each gaming session. When the set time is up, the system will ask you to take a break.

4

Choose a Time-Out or Self-Exclusion if Needed

If you feel you need a longer break, select a time-out (temporary) or self-exclusion (long-term). Either decision takes effect immediately.

5

Talk to Support

Contact our 24/7 live chat support for any question or concern. The support team will assist you in Bengali and keep your information completely confidential.

Protection of Minors

gbaji is only for users aged 21 and above. Keeping minors away from gambling is the responsibility of every parent and family. If there are children or teenagers in your home, take the following steps:

  • Install parental control software on your device.
  • Never share your gbaji account password with children.
  • Do not leave your device unattended while logged in.
  • Always log out of your account when you are done.
  • If you have any suspicion, let our support know — we will act quickly.

If you find out that a minor is using gbaji, please write to [email protected] or let us know via live chat. We will verify and close that account immediately.

🤝 Need help? We are always ready.

Gambling addiction is a recognised condition and there is no shame in it. If you or someone you know is facing this problem, gbaji's support team is ready to help without any judgment.

Live Chat:
24/7 support available in Bengali

Email:
[email protected]

Our support team keeps your identity and information completely confidential.

Questions and Answers about Responsible Gaming

gbaji is only for users aged 21 and above. Age is verified during registration and minors are not allowed to create an account or log in.

Log in to your account and go to the "Responsible Gaming" section in your profile settings. From there you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. If you need any help, let us know via live chat.

When you activate self-exclusion, your account is locked for a set or indefinite period. During this time you will not be able to log in, make deposits or play games. To start self-exclusion, contact the support team via live chat or email.

A time-out is a temporary break — usually from 24 hours up to a few weeks. Once the set period ends, the account is automatically reactivated. Self-exclusion is longer-term — for several months or permanently. If you are worried about losing control, self-exclusion is the better choice.

Yes, when you log in to your account you can view your transaction history and gaming session records. This helps you understand your spending patterns and make informed decisions.

gbaji's 24/7 live chat support is your first point of help. You can also email [email protected]. Our support team speaks Bengali and keeps your information completely confidential. Reaching out for help is a courageous step.

Play safely, enjoy the fun

gbaji is your entertainment companion. Cricket, slots or live casino — enjoy everything responsibly. Our tools and support are always by your side.

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